Service Management

Running Head : SERVICE MANAGEMENTInsert NameInstitutionNorth County Breast Screening UnitOne of the or so common causes of death in the UK is breast cancer . The roughly affected areas are England and Wales where are full(prenominal)er cases of mortality pass concept are experienced . This makes the health problem a motif crisis that requires the formulation of strategies by the presidency aimed at putting the situation under control and to improve the health of the nation at largeNorth County Breast Screening Unit was set up to relay station in screening of the patients . The problem is that the number of patients is gamyer compared to the political science target as well as the level of consort that was being offered . The quality of service offered to the patients is below the required authorized . The needs of th e patients are not catered for accordingly .

The patient gladness survey that was conducted to get the information close the foreknowation and hunch about the operate offered and areas that need improvement indicated that a sess has to be doneBoth screened as well as diagnosed patients had different expectations about the quality and type of work they would wish to receive Screened and diagnosed patients expect the level of communication between them and the staff members to be make . The level of competence among the staff members was also an issue that the patients had high anticipation about in addition to reliab ility of the services offered by the facilit! y and privacy accorded to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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